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Serving San Antonio and the surrounding area since 1993


Daniel was very professional and polite. He was thorough in his work.

- Longoria, San Antonio

Troubleshooting Your Heat Pump

white question mark on a blue backgroundHeat pump systems are highly versatile in that they offer your home both heating and cooling for year-round comfort. This means that they run more than separate heating and cooling systems—such as a furnace or a standard central air conditioner. Because they do operate more, the incidence of repairs can be higher.

Heat pumps are quiet systems, and because they don’t generate heating or cooling, it can sometimes be hard to detect when something is off. While we’re still dealing with warmer temps for now, if you feel something is off with your heat pump, don’t hesitate to contact our team for quality San Antonio, TX air conditioning services. In the meantime, we’re happy to share some common signs that a heat pump needs repair.

  • You’ve Noticed Reduced Airflow: Have you notice the volume of air flowing through your living space is less than usual? The cause could be a clogged air filter or faulty ductwork, both of which can reduce airflow. Low airflow is not good for your heat pump, or any type of HVAC system for that matter, so be sure to contact a technician right away if you notice this symptom.
  • Reduced Cooling or Heating: Depending on the time of year, you may either need your heat pump for cooling purposes or for heating. If you need cooling, hypothetically speaking, but the air coming out of your heat pump is lukewarm, be sure to check that you do in fact have the heat pump set to “cooling” mode. If you do but still experience this problem, then you might have a refrigerant leak.
  • Loud Noises: As we mentioned above, heat pump systems are normally pretty quiet. So if you start hearing odd noises such as clicking or grinding, then there is probably something amiss with the heat pump. We do not recommend trying to find the source of the noise on your own as you could unintentionally damage the system or hurt yourself.
  • You Can’t Switch Modes: This is a pretty clear sign that a problem has developed, and it typically means there is an issue with the reversing valve. These components can get stuck in a mode, or between modes. Unless the problem is the solenoid, the valve will need replacement.
  • Ice Development: Visible ice on any part of your heat pump is not normal, even when it’s in cooling mode. Ice typically develops due to a refrigerant leak. However, low airflow from a clogged air filter can also cause this problem. Whatever you do, do not try to remove the ice on your own. You could damage heat pump components—and also, this doesn’t actually resolve the source of the problem. Our technicians, however, can come in and figure out what is wrong.

Heat pumps are relatively durable HVAC systems. With bi-annual maintenance and timely repairs, they can last a pretty long time. So when issues with the heat pump develop, be sure to contact our team right away.

For quality AC services, contact Riteway Service Company today!

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